Data Usage & Tracking Policy

Last Updated: February 15, 2025

Understanding Our Data Collection

At StreamOnRipple, we believe in transparent communication about how we collect and use data on our website. This policy explains the tracking technologies we use and why they're important for delivering our API and integration testing services effectively.

We use various tracking methods to understand how visitors interact with our platform, which helps us improve our services and provide better support to our clients in Thailand and beyond. Think of it like having a conversation – we need to understand what works and what doesn't to serve you better.

Types of Tracking Technologies

Our website uses several tracking methods, each serving a specific purpose in enhancing your experience with our services:

Essential Cookies

These are the basics that keep our website functioning properly. They remember your preferences during your visit and ensure secure connections when you're exploring our API testing solutions.

Without these, you'd have to re-enter information every time you navigate between pages, which would be pretty frustrating when you're trying to learn about our integration services.

Functional Tracking

These help us remember your choices and settings. If you've customized how you view our documentation or selected specific service categories, functional tracking ensures those preferences stick around.

It's like having a personal assistant that remembers how you like things organized – much more convenient for return visits.

Analytics Data

We collect information about how people use our website – which pages are most popular, where visitors spend time, and what content resonates with our audience.

This helps us understand whether our explanations of complex API concepts are clear or if we need to improve certain sections. Real feedback through behavior, essentially.

Performance Monitoring

These track how quickly our pages load and whether there are any technical issues. Since we're in the business of testing and optimization, we practice what we preach on our own platform.

Slow loading times or broken features would be pretty ironic for an integration testing company, wouldn't they?

How Tracking Enhances Your Experience

Personalized Content Delivery

When you visit our learning resources section, tracking helps us show you relevant content based on your interests. If you've been reading about API security testing, we might highlight related articles or case studies that could be useful for your projects.

Service Improvement

We analyze how people navigate through our service descriptions and technical documentation. If many visitors leave a particular page quickly, that tells us we might need to explain things more clearly or reorganize the information.

Technical Optimization

Our tracking data helps us identify and fix technical issues before they become major problems. We can spot patterns like slow loading times for users in specific regions of Thailand or compatibility issues with certain browsers.

Better Support

Understanding common user paths helps our team anticipate questions and create better resources. If we see many people jumping from our services page to our contact form, we know those services might need clearer explanations.

Managing Your Tracking Preferences

You have complete control over how tracking technologies work in your browser. Each browser has its own way of managing these settings, and we respect whatever choices you make.

Here's how to adjust settings in the most common browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Enhanced Tracking Protection

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Manage cookies

Keep in mind that blocking certain tracking technologies might affect how our website functions. Essential features should still work, but you might lose some personalization or have to re-enter preferences more often.

Data Retention Periods

We don't keep tracking data forever. Different types of information have different retention periods based on their purpose and usefulness:

Session Data

Information about your current visit

Duration of your session

Preference Settings

Your customization choices

12 months

Analytics Information

Aggregated usage patterns

24 months

Performance Data

Technical optimization metrics

6 months

After these periods, data is either deleted or anonymized so it can't be traced back to individual visitors. We regularly review our data retention practices to ensure we're only keeping what's genuinely useful for improving our services.

Third-Party Services

Some of our tracking comes from third-party services that help us analyze website performance and user behavior. These services have their own privacy policies and data handling practices.

We carefully select partners who maintain high standards for data protection and user privacy. However, we recommend reviewing their policies directly if you want detailed information about how they handle data.

Common third-party services we use include analytics platforms, performance monitoring tools, and content delivery networks that help our website load faster for visitors across Thailand and other regions.

Your Rights and Choices

You can request information about what data we've collected about your visits to our website. While much of our tracking data is anonymous or aggregated, we can provide details about any personally identifiable information we might have.

If you'd like us to delete specific data or have questions about our tracking practices, just reach out to our team. We're happy to explain our methods or make adjustments based on your preferences.

You can also opt out of certain types of tracking while still using our website normally. Essential functionality will continue to work, though you might notice some differences in personalization or convenience features.

Updates to This Policy

As we improve our services and adopt new technologies, this policy might change. We'll update the date at the top of this page whenever we make significant changes to our tracking practices.

Major changes that significantly affect how we collect or use data will be communicated through our website or directly to clients who work with us regularly. We believe in giving people time to understand and adapt to any changes in our data practices.

For minor clarifications or technical updates, checking this page periodically will keep you informed about our current practices.

Questions About Our Data Practices?

We're always happy to discuss our approach to data collection and tracking. If you have specific questions or concerns, please reach out to us directly.

Email: info@streamonripple.com

Phone: +66 73 297 075

Address: 238/1 Wua Lai Rd, Haiya Sub-district, Mueang Chiang Mai District, Chiang Mai 50100, Thailand

Our team understands the technical aspects of data collection and can explain our practices in whatever level of detail you need.